Being Held Hostage by FB Day 3

UPDATE TO 1-16-2012 BLOG POST
[Click here for original post--new page will pop open]:

My Facebook account is STILL locked out despite messages from FB saying my acct. is in good standing. I've tried different computers & browsers, still get exact same lock out, which I've done a screen capture of every day for proof that this is happening, while FB DENIES this. Below I've pasted in the email from FB & my follow-up response, and day 3's screen capture taken just moments ago using Safari Browser this time (instead of Chrome):

EMAIL FROM FB:

Re: My Personal Profile was Disabled - Gina Jordan FollowUP x

The Facebook Team ✆ Jan 16 (3 days ago)

to me Hi,

Thanks for contacting Facebook. It looks like the email account you’re writing in from is associated with an account in good standing.

To resolve your issue quickly, find the right support from the options below:

• If you see the red boxed disabled message when you try to log in, please resubmit this contact form using the email address on your account: https://www.facebook.com/help/contact.php?show_form=disabled

• If you are writing in for a child or a friend who has a disabled account, please have the account owner contact us from their account email address: https://www.facebook.com/help/contact.php?show_form=disabled

• If your account is not disabled, but you are having trouble logging in, get help here: https://www.facebook.com/help/?topic=login_and_password

• If your account has been hacked, phished, or otherwise compromised, we have a special support channel that will allow you to regain access to your account: https://www.facebook.com/help.php?topic=security

• If you aren’t able to use one of our site features, such as sending messages or friend requests, we can help you understand why here: https://www.facebook.com/help/?faq=116393198446749

If you still need our help, please respond to this email with as much information about your problem as possible. We will respond to you within three business days.

Thanks, The Facebook Team

____________________________________________________________________ MY RESPONSE EMAIL:

Gina Jordan ✆ 1:20 PM (21 hours ago)

to awolgina, Facebook My account says it is LOCKED OUt due to malware, but I have no malware on my computer--every test comes out clean as always, even did 3 on same day to be sure & tried other software too, all clean! This is THIRD DAY of lock out! I can't access anything on FB, and have done screen captures of the message your FB is giving with the lock out. Here's the url of the screen capture online: https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiSHu0Tsvl4r11GmWSh7YHGeu5wl6y8cWkjjQumZIdsX77vVOq8BNj334rHfTZXpaE8Ate1Z2dWGMVC_kz6Q1ZLBYpdjUH585tA9yKyui0OJRT_7TbZTZPAHINSNAVEj0vLYlgqBEOs3Ko/s320/Facebook.png And day two's of same: https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh-pJV_8l-rJsbfDqYRYgQflrjlW6XSdyk-P_XfLjcPcJ48lHG7Qs7DF4sUCWksg0SKM-lpr_Y-CnQFt3bQxISzDIAGxcC7_NUv8sb1jJQd-tPO5EQ5FS2y-Supo8ZFGkjX_gULDntcVug/s320/Facebookday2.png

Now am on day three!!! I've published a blog about this issue since I had just signed a petition and filed a complaint about FB when you locked me out of my FB account, so this issue is being watched & monitored by both an attorney, bloggers & subscribers, as well as 5000 people on G+. I suggest you get this corrected immediately. Holding someone hostage--since I can't even access my FB account to download my data & DELETE my account--is illegal as well.

___________________________________________________________________ FB RESPONSE AS OF TODAY:

The Facebook Team ✆ appeals+88d58o5.aeasur22wqsfc@support.facebook.com 1:24 AM (9 hours ago)

to me Hi Gina,

We detected that your Facebook account may be compromised. To keep your information safe, we locked your account.

Before we can unlock your account, we need you to complete a quick safety check. Using the computer you usually use to access Facebook, please enter your login information (email and password) on www.facebook.com and complete the steps provided.

If you have any questions or if you can't complete this process, please visit:

http://www.facebook.com/help.php?page=931

Thanks for contacting Facebook,

Zara
User OperationsFacebook

__________________________________________________________________ DAY THREE JAN. 18, 2012 SCREEN CAPTURE:

Being Held Hostage to Facebook! How to Protect Yourself!

Facebook has been making use of their site nearly impossible for several months now, so I finally signed two official petitions and filed a consumer complaint against Facebook (FB) yesterday, Jan. 15, 2012. Today when I logged in to FB, it was to find that FB has LOCKED ME OUT of my FB account using bogus falsified malware reasons. My computer has anti-virus/malware/etc programs running continuously, but to be on the safe side I ran them twice this morning, with ZERO infections of ANY kind found. Obviously FB has invented a false reason to lock me out of my account as a reaction to my legitimate complaints against FB yesterday. Now, with this screen capture of today's escalation on FB's part, I have proof that FB is targeting its users & victimizing them illegally.

Several days ago I chose an option to download my FB account, but on trying to access it to do the download (since they send you a link instead of doing the actual download when one requests it), they are blocking me from downloading my own FB account now--using same blocked message as above image shows. Otherwise I was ready to give up, download my account & delete it from FB because it has become more effort to use FB than it is worth, and these days I spend nearly all my time on Google Plus, where these issues are NOT a problem, and if access to G+ execs is needed, they are accessible! FB has never been able to claim accessibility for any kind of problem resolution, which was the primary complaint yesterday. Obviously that FB issue was nothing compared to being locked out of one's FB account for Facebook's falsified reasons. Now my complaint has escalated into the legal arena, for FB can NOT justify its actions and several of us who signed the petition & filed complaints yesterday are getting the EXACT SAME lock out of FB & supposed malware "reason". Speaking of malware, that seems to be FB personified, since there are more phishers, hackers & scammers on FB itself, it seems absurd for FB to try & use an excuse of malware to block any account.

A few facts to know about FB, that I'd posted in a blog a couple months ago, in full, so will only skim a few here:

* For individual FB users, there is a limit TOTAL of friends, likes, interests & AD CLICKS of 5000! AD clicks count in your total limit, yet FB advertisers are paying for potential ad clicks they can not get because users are penalized for clicking like on any ad!
* Go into your likes (if you are not on timeline--see below for that issue--you can still access likes) & edit out ALL AD clicks to restore some freedom to your FB profile likes again (when you are blocked from adding new likes because you reached the limit).
* Do NOT switch to Timeline--one can NOT switch back! Your likes are no longer accessible to edit from timeline view either, so once you reach that limit, you are permanently blocked from adding any new likes or friends or clicking any advertisement likes!
* In Timeline view, any friend can add to your timeline without your explicit permission, as well as add derogatory content, spam, photos, etc. Also, in order to delete old or private content you no longer want included, one must delete each item individually, so if you've been on FB a year or more, or like me, been extremely active on FB, this can take WEEKS to delete all old or any public items one no longer wants displayed on one's FB profile.
* There is NO human support available, nor any way of contacting FB directly about any problem or issue experienced using FB, nor are any reported issues in the forums ever overseen by any one from FB to correct the issues people are reporting there. For this very reason, the only option was to create a petition to try & garner FB attention to the ongoing, continuous problems that are NOT being addressed by FB at all. One's best bet is to start a group on the issue or shared problem, or create a petition, or hire an attorney if one has the money & time to go that route, or has suffered serious losses & harm from FB actions.

I will update this post with any resolution or other FB action regarding these issues. Meanwhile below are some links that may help for filing complaints, finding forms, signing petitions and contacting FB.

First, this is just one of the petitions I signed yesterday; feel free to sign it yourself as well.
http://www.change.org/petitions/facebook-stop-blocking-people-for-adding-friends-that-are-not-friends

Their so-called Help area has these options for blocked accounts:
http://www.facebook.com/help/blockedordisabled

Facebook Consumer Complaints:
http://www.consumeraffairs.com/dating_services/facebook.html

Facebook Directory of Contact Forms:
http://www.marismith.com/how-contact-facebook-directory-of-forms/

General Complaints article & resources:
http://www2.timesdispatch.com/business/2011/sep/11/tdmony01-consumer-reports-new-ways-to-complain-ar-1298215/

Anyone interested in G+, sign up here: https://plus.google.com

1-16-2012
Gina Jordan

UPDATE 1-17-2012: Day Two of FB Lock Out same excuse screen capture: